FEC Student Care &
Management Programme
Our primary responsibility is to provide care
and personal support for international students studying in
We are conscious that language differences,
culture sensitivity and a multi-racial society is an
enormous change for international students arriving in
Our service intends to ensure the safety and well being of international students
and provide peace of mind for parents.
Our goals will be achieved by working closely
with students, parents and education providers and in some cases external
agencies to support and encourage students to realise their academic potential
in a safe and secure environment.
AFTER HOURS
Peace of Mind 24 hours a day 7 days a
week
• FEC provides a unique service that allows both students and parents immediate
access to our counselors in crisis management. Support and assistance is available
24 hours a day, 7 days a week.
• This unique program is designed to ensure the safety and well being of
the students placed under our care.
• FEC will assist students with: medical emergencies, accidents,
major purchases such as moving house, and any other personal issues.
SERVICES WE PROVIDE
For the Student
Link international students with the right
schools/universities in Singapore.
Complete all the enrollment work required by the educational provider.
Liaise with government departments regarding visa, passports and other essentials.
Assist with health insurance, travel and banking needs.
Provide ongoing care and support for the students in their personal integration
with life in Singapore.
Meet and assist at the airport on arrival.
Guarantee quality accomodation based on student budget.
Arrange extra tuition if necessary.
Provide the support network in a foreign country.
For the Parents
Provide regular updates to parents regarding
the student's progress.
Where parents visit Singapore, assist with travel, accommodation, meetings
with teachers and officials, and tours.
In Accomodation
Select a quality accomodation (eg hostel, home stay family).
Maintain regular communication and quality control with the accomodation provider.
Provide regular checks to ensure safety in accomodation and assist in moving
house where necessary.
At the School
Maintain regular communication with the school.
Attend parent/teacher interviews.
Attend school functions.
Represent the student as a neutral party if any difficulties arise.
Airport Pick Up
All details (flight numbers, date, etc) relating to airport pick ups must be received by us as soon as possible & no later than seven ( 7 ) days prior to arrival. On arrival, parents receive a call from their child as soon as we pick up the student at
Education Matter
Evaluate, assess, selection of suitable schools
and programmes for students under our care. We also register and monitor that
the student receives proper care and attention.
Class Attendance
We work with the student to ensure attendance of no less
than 90 percent which is required by the
Monthly Progress
Meeting
We conduct one-to-one meetings with the student to discuss
their study progress and other issues on a monthly basis at our office. Parents
will be notified if the student is not complying with the planned progress
and/or regulations set by us so that early detection to handle problems is
possible.
Medical Expenses
Parents are responsible for all hospital,
medical & dental expenses. We encourage parents to make the necessary
medical insurance coverage before student's arrival in
Duration of services
The FEC Student Care service is part of the
package provided to students who join one of our programmes for study in
This support service is available for a period
of six months from the date of student's first arrival in
Many international students may have difficulties adjusting to the climate,
lonely environment and cultural differences/shock of a foreign country.
FEC builds a relationship with each student to
assist them in integrating into the evironment in Singapore. Individual care
is emphasised.
FEC provides a speaker in the student's national
language should the need arise.
FEC gives the accomodation provider a support
network.
FEC ensures effective liaison between the student,
school and accomodation provider.
FEC brings peace of mind for parents, knowing
that proper care and genuine support is there for their son or daughter.
FEC ensures achievement of goals on time.
FEC is owned and managed by Singaporeans with
experience in handling international students. What better way than to put
your children under the care and guidance by Singaporeans in
Singapore - a GLOBAL
Foreign Education Centre Ltd
Block
Tel 65-62809016 Fax 65-62802125
Email
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